China Holiday Schedule: Order Processing and Shipping Update
China’s Mid-Autumn Festival and National Day holiday period will run from September 24 through October 8.
Due to heavy pre-holiday demand, limited air-cargo capacity, and temporary closures across warehouses and logistics providers, some orders submitted over the coming days or during the holiday period may not be dispatched until October 9 or later.
The PFC support team and designated production managers will remain available throughout the holiday. We will continue to:
Accept new order requests
Answer client questions
Review submitted requests
Place confirmed requests into the fulfillment queue
Warehouses and logistics departments will not operate during the holiday period, so physical order assembly and shipment will resume once they reopen.
All requests are processed in the order in which they are received. If you are planning to place an order, we recommend submitting your request in advance. This will secure an earlier position in the fulfillment queue when normal operations resume. Requests submitted after October 8 will be processed after those received before and during the holiday.
We expect order-processing times to return to their normal schedule within approximately 5–7 business days after the holiday ends and the accumulated backlog has been cleared.
We sincerely apologize for any inconvenience and appreciate your patience and understanding.