Ordering conditions, sourcing model, shipping policy, and payment information.
Conventional payment methods are structurally incompatible with research compound procurement. Banks, card networks, and third-party payment processors apply their own compliance filters to these categories irrespective of whether a transaction is legal in the buyer's country. Payments are flagged, accounts are reviewed, and processors request documentation that research buyers typically cannot furnish. Even when documentation is provided, the process rarely ends in approval. Holds of 6–8 weeks are routine in this industry and can extend significantly longer. Accepting stablecoins exclusively is a structural decision that protects both parties: payments settle in minutes, without intermediaries, without documentation demands, and without the risk of funds being held by an institution with no framework for research procurement.
We accept two stablecoins. (1) USDC on Solana — recommended. Lowest fees, instant settlement. 1 USDC = $1.00. (2) USDT on TRON (TRC-20) — widely used alternative. 1 USDT = $1.00. Do not send funds on any other network. Payments sent to the wrong network cannot be recovered. Your order page will clearly show the correct address and network for each option.
For most clients it takes 15–20 minutes to set up on first use. We have a step-by-step guide on the How to Pay page that walks through the entire process using Coinbase — no prior crypto experience needed. The key steps are: create a Coinbase account, add funds, buy USDC, send to the address shown on your order. Once you have done it once, subsequent payments take minutes.
The minimum order is $600. Orders below this threshold will not be processed. This reflects the wholesale structure of the platform — we are not a retail store and do not sell single vials.
No. We provide two paid shipping options depending on speed and preference. Shipping is always charged separately and will appear in your final invoice.
We offer two shipping methods: (1) Express Delivery (FedEx) — $75, approximately 7 days. International express shipping, includes tax. (2) Standard Line (Vial Shipping) — $55, approximately 15 days. Special vial shipping line, includes tax. You select your preferred option when submitting your request.
The base shipping price covers up to 0.5 kg. For each additional 0.5 kg beyond that, $15 is added to the shipping cost. The exact breakdown will be reflected in your final invoice.
The $10 deposit initiates manual processing of your request. Once received, our team contacts the relevant synthesis facility to verify real-time stock availability. The deposit is not an extra fee — it is fully credited toward your final invoice.
The deposit serves as an order validation step. It filters serious procurement requests from speculative inquiries and allows us to prioritize facility allocation for confirmed orders. It confirms your request is ready for processing, initiates manual stock verification with the synthesis facility, and locks in your place in the processing queue. Once your order is verified and the final invoice is issued, the deposit is applied 100% toward your balance — it is not an additional fee. Paying a small deposit first also lets you verify your wallet setup, network selection, and address accuracy before sending the larger final payment.
The deposit is paid immediately after you submit your request. It is required before stock verification begins. If your request cannot be fulfilled, the deposit is refunded.
We operate as a wholesale sourcing platform, not a retail store. Our logistics are structured around box quantities (standard box formats). We do not repackage or split boxes.
This platform does not operate as a traditional reseller. Requests are routed to specific synthesis facilities rather than fulfilled from pooled or mixed inventory. This reduces batch variability and ensures consistency across orders.
Yes. We source exclusively from facilities that provide HPLC and LC-MS testing documentation for every batch. Purity is confirmed at 99%+ for all listed compounds. We do not list compounds without confirmed testing documentation.
The catalog is intentionally curated. Compounds are excluded if we cannot source them consistently, if their risk profiles are elevated, or if synthesis quality is unreliable across batches. We only list what we can stand behind.
If stock cannot be confirmed for one or more items, the final invoice is adjusted to reflect only what is available. You are notified before any final payment is collected. You may choose to proceed with the available items or cancel.
All orders ship in neutral, unlabeled packaging by default — no supplier branding or origin markings. This applies to every order regardless of order size or buyer type. If you have specific packaging requirements beyond standard neutral packaging, contact us before submitting your order.
No. We do not currently accept orders from or ship to Latin America (all countries), the Middle East (Saudi Arabia, UAE, Israel, Iran, Iraq, Jordan, Kuwait, Lebanon, Oman, Qatar, Bahrain, Syria, Yemen), India, Pakistan, or Africa (all countries). Exception: we do ship to Dubai (UAE). If your country is not on this list, you can proceed with your request normally.
Orders ship via your chosen method — Express (FedEx, ~7 days) or Standard Line (~15 days). We ship once final payment is confirmed. Tracking information is provided after dispatch.
If customs rejects or returns a parcel in an eligible case, one free reship may be provided. This applies to the original confirmed order only. It does not create unlimited replacement liability. Eligibility is assessed on a case-by-case basis.
Yes. You can include compounds from both Signaling Peptides and Bioregulators in a single request. Items from different synthesis facilities may ship in separate packages. This will be noted in your order confirmation.