Ordering conditions, sourcing model, and shipping policy.
The minimum order is $200. Orders below this threshold will not be processed. This reflects the wholesale structure of the platform — we are not a retail store and do not sell single vials.
No. We do not currently accept orders from or ship to Brazil, the Middle East (Saudi Arabia, UAE, Israel, Iran, Iraq, Jordan, Kuwait, Lebanon, Oman, Qatar, Bahrain, Syria, Yemen), India, Pakistan, or Africa (all countries).
We offer two shipping methods: Express Delivery (FedEx) — $70, approximately 7 days. Standard Line (Vial Shipping) — $50, approximately 15 days. You select your preferred option when submitting your request.
The $10 deposit initiates manual processing of your request. Once received, our team contacts the relevant synthesis facility to verify real-time stock availability. The deposit is not an extra fee — it is fully credited toward your final invoice.
The deposit is paid immediately after you submit your request. It is required before stock verification begins. If your request cannot be fulfilled, the deposit is refunded.
Yes. We source exclusively from facilities that provide HPLC and LC-MS testing documentation for every batch. Purity is confirmed at 99%+ for all listed compounds. We do not list compounds without confirmed testing documentation.
All orders ship in neutral, unlabeled packaging by default — no supplier branding or origin markings. This applies to every order regardless of order size or buyer type.
Orders ship via your chosen method — Express (FedEx, ~7 days) or Standard Line (~15 days). We ship once final payment is confirmed. Tracking information is provided after dispatch.
If customs rejects or returns a parcel in an eligible case, one free reship may be provided. This applies to the original confirmed order only. Eligibility is assessed on a case-by-case basis.
Yes. You can include compounds from both Signaling Peptides and Bioregulators in a single request. Items from different synthesis facilities may ship in separate packages.
The base shipping price covers up to 0.5 kg. For each additional 0.5 kg beyond that, $10 is added to the shipping cost. The exact breakdown will be reflected in your final invoice.
This platform does not operate as a traditional reseller. Requests are routed to specific synthesis facilities rather than fulfilled from pooled or mixed inventory. This reduces batch variability and ensures consistency across orders.