This policy explains the limited information used to operate the website, process requests, support orders, and protect the platform.
Last updated:
We may collect information you provide, including your name, contact details, organization, shipping information, inquiry content, order details, and payment references. We also receive basic technical information such as IP address, browser type, device data, and service logs.
Information is used to respond to inquiries, verify availability, prepare and support orders, coordinate delivery, prevent abuse, maintain security, improve the website, and meet applicable recordkeeping or legal obligations.
We may share only the information reasonably needed with relevant manufacturers, logistics providers, communications providers, infrastructure vendors, and professional advisers. We may also disclose information when required to protect users, the platform, or comply with a valid legal obligation.
The website uses cookies or browser storage needed for functions such as age confirmation, cart state, sessions, preferences, and security. Basic traffic measurement may also be used to understand website performance. Browser controls can restrict storage, but some features may then stop working correctly.
Information is retained only as reasonably needed for the purposes above, dispute handling, fraud prevention, and recordkeeping. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.
You may contact us to request access, correction, or deletion of personal information. A request may be limited where retention is reasonably required for an order, security, dispute, or legal obligation.